Username & Password

[fnatiel2]

I just did the install and the site works but i can;t login as admin with Username demo Password demo please help.

Thanks

http://www.northjerseyhosting.com/~sos/

[HandsomeWeb]

I looked at your site, and it seems everything is installed correctly.  Maybe you have found the problem. 

The most common problem with login errors are because the user's browser is blocking cookies.  This does not seem to be the issue.

It looks like all parts of the installation query before and after adding the login information were processed correctly.
It would be quite strange to miss one query in the middle of that process.

If you have not solved the problem, try running the following query directly on the database.  Use your specified database prefix if you changed 'sos_', and use your own email address.

Code: [Select]

INSERT INTO `sos_hw_admin` VALUES (1, 'demo', 'youremail@northjerseyhosting.com', 'fe01ce2a7fbac8fafaed7c982a04e229', '', '', '2007-07-22 20:58:54')
OR

Reinstall. 

If you don't know how to write directly to the database, reply, and I'll write you a file that will do it.

[fnatiel2]

Hi: I did clean install having same problem with the login demo demo.
i try to reset password by the email and it tells me (Password Reset
The email address you submitted does not match the one in the database. Try again.
If you are unable to reset the password here, you will have to reset it in the database directly. Visit the SOSWebpages Forum.) I did rest it in the database and still not working. Please help

Thanks Frank

[HandsomeWeb]

Did you drop your old database tables before reinstall, or at least use a different database prefix?  If not, the install may not rewrite the database.

Did you try running the query in my previous post?

Try the attached file.  Upload it to your website's root.  Go to the file in your browser:

http://www . . ./sos/fix.php

Then delete the file.  If it runs without error, it should have change your username and password to demo and demo.

If you get an error, please post the error.

The above fix is assuming that the database table with your login information did not load those values.  If it fails and give an error, I'll give you one that will add the table.